Thursday, December 12, 2013

Evolution of Communication

The simplest definition of communication is the exchange of information through one means or another. Verbal communication and other non- verbal forms are sometimes complex and create difficulty. In the world of diagnostic imaging it’s no different than in the regular world. In order to better help the patient it’s vital that radiologists better communicate with clinicians.

Radiologists don’t just read an X-Ray and formulate a diagnosis. Radiologists have a responsibility to communicate properly with the clinicians and also provide results in a manner that puts the patient at ease. As procedures get more complex and require more attention, so to does the evolution of communication. A radiologist cannot just jot down a few notes and take a wild stab at a possible issue. It’s important that a diagnosis be the correct one. Often times a procedure may be repeated but in order to avoid the extra expense it is vital to get that treatment program right away.

According to Dr. Mark Flyer “During the past decade, the field of radiology has also grown exponentially, and clinicians have ordered significantly more diagnostic exams across all modalities. In today's fast-paced and consumer-driven medical environment, more demands are imposed on clinicians to deliver quick and accurate care. These increasing demands have made it difficult for them to review imaging results in a timely fashion, resulting in potentially dire consequences for their patients and medicolegal implications for their organizations.”
What Dr. Flyer is basically is stating that timeliness is vital but it cannot sacrifice accuracy. Dr. Flyer refers to a critical test results management software oriented toward the improvement of communication between radiologists and clinicians. Another interesting point brought up by Dr. Flyer was “Radiologist-clinician communication failure is a major concern in today's malpractice litigation, and it has become a major focus for improvement and regulation by the ACR. The process of reaching clinicians in today's hospital environment is often time-consuming and reduces radiologists' productivity.” Malpractice litigation is a major issue and when it can be traced back to miscommunication it makes it nearly impossible for physicians in general to be able to perform properly.
As time passes these systems will continue to improve communication, timeliness and accuracy for the patient. Ultimately the goal is to make medical practice as successful as possible and the patient satisfied.
If you have any questions about diagnostic imaging procedures please feel free to give us a call. We here at Clermont Radiology look forward to answering any questions you may have.

Charla Hurst
General Operations Manager

Charla@ClermontRadiology.com  
352-241-6100 


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